We value the privacy and security of your data. This policy explains how and why we use your personal information when you browse or book with Cuzco Travels.
Here at Cuzco Travels, it is important to us that you feel secure when providing us with your information. We value the privacy and security of your data, and in the interest of transparency, we want you to have full knowledge of how and why we use your personal data.
- Cuzco Travels
- From now on, referred to as "we," "us," or "Cuzco Travels" — CUZCO TRAVEL INFO EIRL, RUC 20605972587.
- Site
- The website located at cuzcotravels.com and all pages under this domain used to browse tours, request quotes, and complete bookings.
- Personal Data
- Data that can be used to identify an individual, including names, physical addresses, email addresses, phone numbers, passport details, and payment information.
- Partners
- Third parties with whom Cuzco Travels may have business relationships or alliances, including hotels, transport operators, payment processors, and other service providers necessary to deliver your trip.
What information we collect
We collect and store personal information in various ways across different parts of our Site. This information may include your legal name, email address, physical address, phone number(s), nationality, passport data, and other information required to operate tours in Peru — especially Inca Trail permits and Machu Picchu entries.
We may request certain information using online order forms for products and services. In booking forms, we may collect contact information, travel preferences, demographic information, payment method, and, if applicable, credit or debit card details processed through secure third-party gateways (PayPal, Stripe, or similar).
How we use the information
We use the personal data you provide at the time of booking to manage and operate the services reserved through Cuzco Travels. This is necessary for the operation and management of a licensed tour agency in Peru.
- Confirming reservations, issuing invoices, and coordinating permits, trains, and accommodations
- Communicating itinerary updates, pre-departure briefings, and emergency contact during your trip
- Processing payments and preventing fraud
- Requesting feedback after your tour to continuously improve our products and service quality
We may use aggregated customer information to better personalize the content of the Site and our product offering. Such aggregated information will not identify individual customers.
With your consent, we may send you promotional materials about Cuzco Travels and trusted partners. You can opt out of marketing communications at any time by contacting us.
We may also automatically collect your Internet Protocol (IP) address to help diagnose technical problems and for system administration.
How we protect your personal information
For all our transactions, we employ current and reasonable Internet security technologies and methods. Where appropriate, we password-protect accounts, use encryption (SSL/TLS), and work with certified payment providers.
We strive to protect you. We encourage our participating service providers to adopt and abide by their own consumer privacy policies. Despite all our efforts to safeguard your privacy, no system can be guaranteed. We cannot warrant that information you transmit to us will be free from unauthorized access by third parties. Once we receive your information, we make reasonable efforts to secure it on our systems.
How you can access, update, or delete your information
As part of your use of the Site, you are responsible for maintaining accurate and complete registration or booking data. You may view, update, or request correction of the personal data you have provided by contacting us at info@cuzcotravels.com.
Under applicable Peruvian data protection law, you may request access, rectification, cancellation, or opposition regarding your personal data where legally applicable.
What else you should know
The Site may contain links to other websites and advertisements. The privacy policies of those websites may differ significantly from ours. It is your responsibility to review third-party policies when you leave our Site.
Please note that we may make changes to this Policy without prior notification. The version published on this page reflects our current practices.
Last updated: July 2026.